Your Voice Matters to Us

At Rumour Detector, we believe that fact-checking is a collaborative effort between our team and our audience. We are committed to engaging with our readers and providing clear, actionable channels for feedback, complaints, and suggestions. We take every piece of feedback seriously and strive to address legitimate concerns promptly and transparently.

1. How You Can Provide Feedback
We welcome feedback on our content, methodology, and operations through the following channels:

• Email: You can email us directly at info@rumourdetector.com.

• Submission Form: Use our “Submit a Claim” form to send tips or feedback securely.

• Social Media: You can reach out to us via our official Facebook, Twitter, or Instagram pages.

• Correction Requests: If you spot a factual error, please refer to our Corrections Policy for specific instructions on how to report it.

2. What We Consider “Actionable” Feedback
While we value all comments, we prioritize feedback that is specific, evidence-based, and relevant to our work. Actionable feedback includes:

• Reports of factual inaccuracies or missing context in our articles.

• Suggestions for claims or rumors that need verification.

• Constructive criticism regarding our editorial standards or ethics.

• Technical issues experienced on our website.

3. Our Process for Handling Feedback
Once we receive your feedback, here is how we handle it:

• Acknowledgement: We aim to acknowledge receipt of significant feedback within 48 hours.

• Review: Our editorial team reviews the feedback to determine its validity and relevance.

• Action:

  • If an error is found, we will issue a correction or update the article as per our Corrections Policy.

  • If a claim suggestion is viable, we will add it to our fact-checking queue.

  • If the feedback relates to editorial standards, it will be reviewed by our Managing Editor.

• Response: We will inform the sender about the action taken (e.g., “The article has been updated” or “Thank you, we are investigating this claim”).

4. Commitment to Open Communication
We encourage healthy debate and criticism. However, we do not engage with feedback that contains hate speech, personal attacks, or spam. Our goal is to foster a respectful and truth-oriented community.

Thank you for helping us maintain the highest standards of accuracy and accountability.